1. Information we collect
We collect information you provide directly, including your name, work email, company, role, company size, data source information, and messages submitted through demo or contact forms. When you use our website, we also collect technical and usage information such as pages viewed, browser and device information, referral source, approximate location, and site interactions.
2. How we use information
We use information to respond to inquiries, arrange demos, provide and support Vizma, understand customer needs, improve the website and services, send requested or relevant business communications, prevent misuse, maintain security, and comply with applicable legal obligations.
3. Customer data and AI
Vizma does not use customer data to train AI models. Customer data is processed to provide the requested analytics, dashboards, explanations, and related services. We do not use customer data in public examples or marketing without permission.
4. Website analytics
We use Google Analytics 4 and Yandex Metrika to understand website usage, improve content, and measure performance. These services may process pages viewed, device and browser details, approximate location, referral information, and interactions with the website in accordance with their own privacy practices.
5. Cookies and similar technologies
Vizma and its service providers use cookies, scripts, pixels, local storage, and similar technologies for analytics, website functionality, and performance. You can manage or delete cookies through your browser settings. Disabling some technologies may affect how parts of the website work.
6. How we share information
We share information with service providers that support analytics, scheduling, form processing, hosting, email, and other business functions. We may also disclose information when required by law, to protect Vizma or others, or as part of a merger, financing, acquisition, or sale of business assets. We do not sell personal information.
7. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No internet transmission or storage system can be guaranteed completely secure.
8. Data retention
We retain information for as long as needed to provide services, respond to requests, maintain business and security records, resolve disputes, and comply with legal obligations. Retention periods depend on the type of information and why it was collected.
9. Your choices and rights
You may ask to access, correct, or delete your business contact information by contacting Vizma. You can unsubscribe from optional communications using the link in an email or by contacting us. Depending on your location, additional privacy rights may apply. We may retain limited records where required by law or for legitimate business purposes.
10. Third-party services
Our website uses third-party services including Google Analytics, Yandex Metrika, Cal.com, Google services for form processing, and externally hosted fonts. These providers handle information under their own terms and privacy policies.
11. Changes to this policy
We may update this Privacy Policy to reflect changes to our services, technology, or legal obligations. We will post the updated policy on this page and revise the effective date when changes are made.
12. Contact
For privacy questions or requests, email [email protected]. You can also review our security approach and Terms of Service.